Contact Us

The GlaxoSmithKline Australia Web site is not intended to give investment advice, promote the use of GlaxoSmithKline Australia products or provide information on which to base medical treatment.

If you have questions regarding any GlaxoSmithKline Australia products, please consult your health care provider. We cannot answer product-related questions through this Web site.

Medical Information & Reporting an Adverse Event


Please note: Your own health care professional is the best source of information regarding your health.

As product information and availability varies country to country, we are able to respond to Australian enquiries only.

For Product Information regarding GSK products or to report an adverse event please call Medical Information on 1800 033 109. 

Pharmaceutical Division

Consumer Healthcare Division

Level 4, 436 Johnston Street

Mailing Address:
PO Box 18095
Melbourne Vic 8003


1061 Mountain Highway
Boronia, Victoria 3155
Telephone: (03) 9721 6000
Fax: (03) 9729 5319
Mailing Address:
PO Box 168
Boronia, Victoria 3155

 82 Hughes Avenue
Locked Bag 3
Ermington, NSW 2115
Telephone: (02) 9684 0888
Fax: (02) 9684 1018

Business Details

GlaxoSmithKline Australia Pty. Ltd.
ABN 47 100 162 481

Opiates Division

Port Fairy
Princes Highway
PO BOX 163
Port Fairy VIC 3284
Telephone: 03 5568 0222
Facsimile: 03 5568 0290

14 Henry Street
PO BOX 189
Latrobe TAS 7307
Telephone: 03 6426 5700
Facsimile: 03 6426 2095







Accounts Payable

For supplier accounts and invoice enquiries:

Boronia Vic GMS Manufacturing:
Email Queries and Statements to:
Email all invoices to:
Phone: (03) 9721 6666

Commercial: Abbotsford Vic, Boronia Vic support functions, Port Fairy Vic, Latrobe Tas, Ermington NSW:
Email Queries and Statements to:
Email all invoices to:
Phone: (03) 9721 6666

If your accounts payable query has not been resolved to your satisfaction:

Credit Services (Accounts Receivable)

For enquiries regarding payment to GSK:
Phone: (03) 9721 4368


Contact details for countries outside of Australia can be found at